1. Who We Are

Nexaron Air Ltd (“we”, “us”, “our”) is a private aviation company incorporated in England and Wales under Company Number 17218375. Our registered office is at 128 City Road, London, EC1V 2NX, United Kingdom.

2. Information We Collect

We collect information you provide when making charter enquiries or bookings, including:

• Full name, email address, and telephone number
• Travel details including departure, destination, and dates
• Passport details where required for international flights
• Special requirements including dietary preferences and accessibility needs
• Payment information (processed securely via our payment partners)

3. How We Use Your Information

We use your personal information to process charter requests and bookings, provide concierge and ancillary services, comply with aviation regulatory requirements, improve our services and website, and send you relevant communications where you have consented.

4. Legal Basis for Processing

We process your data under the following legal bases: Contract performance — to fulfil your charter booking; Legal obligation — for aviation regulatory compliance; Legitimate interests — for business operations and service improvement; and Consent — for marketing communications.

5. Data Retention

We retain personal data for a minimum of 7 years to comply with financial and aviation regulatory requirements. Marketing data is retained until consent is withdrawn.

6. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at contact@nexaronair.com.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

8. Contact

For any privacy-related queries, please contact: contact@nexaronair.com  ·  128 City Road, London, EC1V 2NX

1. Agreement

These Terms & Conditions govern the use of charter services provided by Nexaron Air Ltd, incorporated in England and Wales (Co. No. 17218375). By making a charter enquiry or booking, you agree to these terms.

2. Charter Services

Nexaron Air Ltd acts as a charter broker arranging private air travel on behalf of clients. All flights are operated by licensed air operators holding the appropriate Air Operator Certificates (AOC) in compliance with applicable aviation regulations.

3. Booking & Confirmation

A charter booking is confirmed only upon receipt of written confirmation from Nexaron Air Ltd and payment of the required deposit. All quotes are subject to availability and may change prior to confirmation.

4. Payment Terms

A deposit of 50% is required upon booking confirmation. The remaining balance is due 7 days prior to departure. Nexaron Air Ltd accepts bank transfer, major credit cards, and SWIFT payments.

5. Cancellation Policy

• More than 14 days before departure: 25% of total charter fee
• 7–14 days before departure: 50% of total charter fee
• Less than 7 days before departure: 100% of total charter fee

6. Passenger Conduct

Nexaron Air Ltd and the operating carrier reserve the right to refuse carriage or remove passengers who present a safety risk, are intoxicated, or behave in a manner detrimental to the safety and comfort of the flight.

7. Liability

Nexaron Air Ltd's liability is limited to the services it directly provides. Flight operations are the responsibility of the licensed operator. Nothing in these terms limits liability for death or personal injury caused by negligence.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

1. What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

2. Cookies We Use

Essential Cookies: Required for the website to function. These cannot be disabled.

Analytics Cookies: Help us understand how visitors interact with our website. All data is anonymised.

Preference Cookies: Remember your settings and preferences for future visits.

3. Managing Cookies

You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Cookies

Our website may contain links to third-party services (e.g. Google Maps, WhatsApp). These services may set their own cookies subject to their own privacy policies.

5. Contact

For questions about our use of cookies, please contact contact@nexaronair.com.

Our Commitment to GDPR

Nexaron Air Ltd is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take the privacy and security of your personal data seriously.

Your Rights Under UK GDPR

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests

Data Protection Officer

For all data protection enquiries, please contact us at: contact@nexaronair.com

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk if you believe your data rights have been violated.

International Data Transfers

Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.

General Information

The information provided on this website is for general informational purposes only. Nexaron Air Ltd makes no representations or warranties of any kind regarding the completeness, accuracy, or suitability of the information contained herein.

Charter Broker Status

Nexaron Air Ltd operates as a charter broker and does not itself hold an Air Operator Certificate (AOC). All flights are arranged with and operated by licensed, fully-insured air operators holding the appropriate regulatory approvals.

Pricing

All prices quoted are estimates and subject to change based on routing, availability, fuel surcharges, and applicable taxes. A confirmed price is provided upon formal booking confirmation.

Third-Party Links

Our website may contain links to third-party websites. Nexaron Air Ltd has no control over and accepts no responsibility for the content of such sites.

Limitation of Liability

To the fullest extent permitted by law, Nexaron Air Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our services.